Deputy Front Desk Receptionist

Code Urban Sentosa · 📍 Pekalongan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 9.000.000 per month
Code Urban Sentosa is seeking a dedicated Deputy Front Desk Receptionist to join our team. As a Deputy Front Desk Receptionist, you will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere. Your role will involve managing front desk operations, handling guest inquiries, and providing exceptional customer service. This is a full-time position located in Pekalongan, offering a competitive salary of Rp 5.000.000 – Rp 9.000.000 per month.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Manage front desk operations, including check-in and check-out procedures.,Handle guest inquiries and provide information about hotel facilities and services.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain accurate records of guest information and reservations.,Provide exceptional customer service and resolve guest complaints professionally.,Assist in training and mentoring new front desk staff.,Perform other related duties as assigned.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk receptionist role.,Excellent communication and interpersonal skills.,Familiarity with hotel management software and systems.,Ability to work well under pressure and manage multiple tasks.,Strong organizational and time management skills.,Proficiency in English and Indonesian languages.,Ability to work in a fast-paced environment and meet deadlines.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingMultitaskingTime managementAttention to detailBasic computer skills
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