eCommerce Marketplace Admin Coordinator - Bali, Indonesia

Join enablesGROUP as an eCommerce Marketplace Admin Coordinator in the vibrant heart of Bali! This is your chance to drive online sales growth, optimize customer experience, and manage digital marketplace operations in one of Southeast Asia’s most dynamic e-commerce ecosystems. As part of our team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll be at the forefront of shaping a platform that connects buyers and sellers across Bali and beyond.

In this role, you’ll work closely with our e-commerce team to manage the day-to-day operations of our marketplace, ensuring seamless transactions, efficient inventory management, and top-notch customer service. Leveraging tools like Shopify, WooCommerce, or similar platforms, you’ll be responsible for maintaining the integrity of our online store, troubleshooting issues, and implementing improvements to enhance user experience.

What sets this role apart is the opportunity to work in Bali’s thriving e-commerce scene, where creativity and innovation are at the heart of everything we do. If you’re passionate about e-commerce, love working in a fast-paced environment, and are eager to make a tangible impact, this is your chance to grow with a company that values your expertise and dedication.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize the e-commerce platform, ensuring smooth transactions and a seamless user experience.
• Oversee inventory management, including stock levels, reordering, and supplier coordination.
• Monitor and analyze sales data to identify trends and opportunities for growth.
• Provide exceptional customer service, resolving issues and ensuring customer satisfaction.
• Collaborate with the marketing team to implement promotional strategies and campaigns.
• Stay updated with industry trends and best practices, applying new knowledge to improve marketplace operations.
• Assist in the development and implementation of new features and improvements to the e-commerce platform.
• Participate in team meetings and contribute to the overall strategic planning of the marketplace.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
• 2-4 years of experience in e-commerce, retail, or a related field, preferably in a digital marketplace environment.
• Proficient in using e-commerce platforms such as Shopify, WooCommerce, or similar tools.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to work well in a team.
• Familiarity with SEO and digital marketing principles is a plus.
• Certification in e-commerce or digital marketing is a plus.
• Passionate about e-commerce and committed to delivering exceptional customer experiences.

🛠️ Keahlian

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